General Questions

Your permanent certification will be mailed to you directly from the Lifesaving Society. They advertise a 90-day turnaround time for your certificates to be processed and mailed to you. In the meantime, the temporary card that you will receive at ...

An LSS ID is a 6 digit code that lists all of your current and past certifications with the Lifesaving Society. You can find this code at the bottom right corner of any of your original certification cards or by contacting Lifesaving Society direc...

Please only contact Lifeguarding Academy if you have taken your course over 90 days ago and you have not received your certificate. Lifesaving Society states a 90 day turnaround time for certification processing so you don't need to worry if your ...

Click over to  this page  to get your staff certified or obtain an exclusive rate for your group with Lifeguarding Academy!

Replacement certificates can only be sent out to you from the Lifesaving Society directly. You need to contact them and request for a replacement certificate to be sent to your address.  Alternatively, you can pull up all of your certifications by...

We offer a wide range of private courses and can tailor our courses to your schedule, place and time.  Click below to let us know what you're looking for! Private Courses

Lifeguarding Academy is committed to providing a stress-free learning environment. We want all of our students to be successful, which is why all of our courses are facilitated under the Academy Guarantee. Unsuccessful candidates will have the op...

In order to be able to offer you affordable courses, we give the students the option to rent their course's text books for a fraction of the cost. Students who chose to rent their material will receive them in-person on the first day of their course.

Promotional codes and offers will vary from time to time. To keep yourself updated and stay in the loop,  like us on Facebook  to be notified of any current promotional offers!

Harbord Collegiate: Free underground parking (accessed from Euclid avenue). Please note that parking is only available to candidates/parents who are on the premises. We strongly advise against leaving your car in the garage if you are not in the ...

Candidates must provide valid proof of prerequisites in order to participate in their registered course. Examples of Valid Proof of Prerequisites: -Valid temporary card (cannot be more than 90 days old). -Certificate card received in the mail. -A ...

Our online registration system can accept Visa, Master Card or American Express. Please note that our online registration system will not accept any Debit or Debit Visa forms of payment. Should you wish to register using a different method of paym...

Here are the steps to customize your course schedule:  1- Register yourself for the date that you are available to attend. 2- Email us at  admin@lifeguardingacademy.com and let us know that you would like to customize your course schedule by incl...

Lifeguarding Academy's refund & rescheduling policies exist to protect both the students and instructors. See below for details. Bronze, NL, & First Aid Courses Refund: Students may receive a full refund if cancelling at least 5 days prior to thei...

At Lifeguarding Academy, we do our best to never cancel courses. With that being said, in the event that not enough people have registered into a course or an unforeseen situation has occurred, we have no other choice but to postpone your course. ...

Candidates who have successfully registered for a course with Lifeguarding Academy will receive a detailed confirmation email that includes a list of items that they are required to bring to the course. A few general things to remember to bring: -...